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Nationwide stocktaking — no obligation quotes

UK Stocktaker - Stock Audits & Valuations
Shelves of stock in an independent retail shop

Our Services

Retail Stocktakers

Independent shop floor and stockroom counts for independent and multi-site retailers, valued at retail or cost.

A shop’s stock figure feeds straight into its accounts, its margin and, when the business changes hands, its sale price. If that figure is guessed or rolled forward from a till system nobody has checked, every decision built on it is weaker. We provide independent stocktakers who count what is physically on your shelves, rails and stockroom racking, and report it in a form you and your accountant can use.

We count for independent shops and for retailers with several branches: clothing and footwear, hardware and DIY, gifts and homeware, garden centres, toy and hobby shops, book and stationery shops, and the retail side of pharmacies. Counts are normally arranged before opening, after closing or on a day the shop is shut, so trading carries on as normal.

What's included

  • Shop floor, window displays, stockroom and off-site storage
  • Barcode scanning against your product file, or department-level counts
  • Stock valued at retail, at cost, or both
  • Counts arranged around your trading hours
  • Damaged, returned and sale-or-return stock reported separately
  • Single shops through to multi-site retail groups

Why retailers book an independent count

Many shops count their own stock, which is sensible for day-to-day control. An independent count is useful when the figure has to stand up to someone else’s scrutiny, or when the people who would normally count it are the people whose stock control is in question.

  • Year-end or period-end stock figures for the accounts
  • Buying or selling a shop, where stock is valued at handover
  • Persistent gaps between what the till says and what is on the shelf
  • A change of manager, franchisee or business partner
  • Opening figures when a new stock or till system goes live
  • Lender, insurer or investor requests for a verified stock value

Shops and stock we count

Greeting cards, stationery and small gift lines on shop shelving

General retail ranges from high-value single items to trays of small lines worth pennies each. Before the count we talk through what you sell and how it is displayed, so the method suits the shop rather than the other way round.

  • Clothing, footwear and accessories, including size and colour variants
  • Hardware, DIY and trade counters with loose and bulk items
  • Gifts, homeware, cards and seasonal lines
  • Garden centres, including indoor shop areas and outdoor sales areas
  • Books, stationery, toys and hobby stock
  • The retail and over-the-counter areas of pharmacies

Shop floor, stockroom and everywhere in between

Clothing rails and shelves of folded stock in an independent boutique

Stock in a shop is rarely in one place. A line might sit on a shelf, in a window display, on an end bay, in the stockroom and in a garage down the road. We agree a plan of every area before counting starts, and each area is marked off once it has been counted, so nothing is missed and nothing is counted twice.

  • Shelving, rails, gondolas and end bays
  • Window displays and promotional stands
  • Locked cabinets and behind-the-counter stock
  • Stockrooms, mezzanines and cellars
  • Outside sales areas and off-site storage, where included
  • Deliveries received but not yet unpacked

Choosing a counting method

There are two main ways to count a shop. Which suits you depends on how your stock is labelled, what records you already hold and what you need from the report. We will recommend one when we quote, and some shops use a mix of both.

Barcode scanning against your product file

Where your products carry reliable barcodes and you can export a product file from your till or stock system, we scan each item and record the quantity. The result is a line-by-line count that can be compared with the quantities your system expects, which makes variances much easier to trace.

Department-level counting

Where stock is unlabelled, priced by hand or there is no usable product file, items are counted and recorded by department at their selling price. This gives reliable department totals for the accounts, but not a product-by-product breakdown. It often suits smaller independents and mixed or handmade stock.

Your product file and items that will not match

For a barcode count we ask for a product file exported from your system in advance. It normally includes barcodes, descriptions, departments and selling prices, and ideally cost prices and expected quantities. Sending it a few days before the count gives time to check it loads correctly and to sort out any gaps.

Some items will always fail to match: a supplier’s new barcode, a missing label, or a line that was never set up on the system. These are recorded with a description, quantity and price rather than being left out, and listed separately so you can resolve them afterwards.

Sizes, variants and awkward lines

Pliers, wrenches and hand tools in a shop display rack

Retail stock is full of lines that are easy to miscount. In clothing and footwear, every size and colour is usually a separate product, so a rail has to be counted item by item rather than by style. Hardware shops carry loose fixings, cut-to-length goods and items sold both singly and in packs. Garden centres have plants of varying sizes and seasonal stock spread across indoor and outdoor areas.

We agree in advance how each of these will be recorded, whether by unit, pack, length, weight or an agreed estimate for very small loose items, so the method is consistent and documented.

Valuing stock at retail, at cost and for VAT

Shops generally know their selling prices better than their cost prices, so many counts are recorded at retail value first. For the accounts, stock is normally valued at cost, or at a lower figure where goods can no longer be sold for more than they cost. Common ways to get from one to the other are:

  • Cost prices taken directly from your product file, where they are kept up to date
  • Cost prices from recent supplier invoices that you provide
  • Retail values converted to cost using margins you give us for each department

VAT and department margins

Selling prices in most shops include VAT, while cost figures for the accounts are usually stated without it. Many retailers stock a mix of standard-rated, reduced-rated and zero-rated goods, and margins can vary widely between departments. Where we convert retail values to cost, we apply the VAT treatment and margins you instruct and show them clearly in the report.

Agree the basis with your accountant

We do not give tax or accounting advice. We recommend agreeing the valuation basis, VAT treatment and department margins with your accountant before the count, so the figures arrive in the form they need.

Counting around trading hours

Most retail counts take place before opening, after closing or on a day the shop is shut. Where that is not possible, we can count section by section while you trade, provided sales and stock movements in each section are controlled while it is being counted. The cut-off is agreed in advance, and we ask you to note anything that moves after it.

  • Sales made during or after the agreed cut-off
  • Deliveries arriving on the day
  • Customer returns and exchanges
  • Transfers to or from another branch
  • Customer orders put aside or awaiting collection

Damaged, returned and excluded stock

Before the count we agree how to treat stock that is not simply ready for sale. Each category can be counted and listed separately, excluded, or valued on a basis you decide with your accountant.

  • Damaged, shop-soiled or out-of-date goods
  • Customer returns not yet checked
  • Goods awaiting return to suppliers
  • Sale-or-return and consignment stock belonging to suppliers
  • Display models, samples and free promotional stock

Multi-site retailers

Shop interior with clothing rails, shelving and folded stock on a display table

For retailers with several branches, consistency matters as much as accuracy. We use the same counting instructions, the same treatment of damaged and returned stock and, where possible, a common product file at every site, so the results can be compared branch by branch.

Branches can be counted on the same date or in an agreed sequence, subject to notice and team availability. Each shop receives its own report, and a combined summary can be provided where agreed.

Preparing for your stocktake

A well-prepared shop is quicker, and usually cheaper, to count. We send a checklist once the date is booked; the main points are below.

  • Price labels and shelf edge tickets up to date
  • Deliveries unpacked and put out, or kept clearly to one side
  • Damaged, returned and supplier-owned stock separated and labelled
  • Product file exported and sent in advance, for barcode counts
  • Department margins and VAT treatment agreed with your accountant
  • Access to every stockroom, cabinet and storage area
  • A named person on site to answer questions during the count

Reports for you and your accountant

Stock count results being reviewed on a laptop

You receive the results normally as a spreadsheet and a written summary. What is included depends on the counting method and is agreed when we quote; typically it covers:

  • Quantities and values by product, where a barcode count is used
  • Totals by department at retail and, where agreed, at cost
  • Variances against your expected quantities, where supplied
  • Unmatched items, listed with descriptions and prices
  • Damaged, returned and excluded stock listed separately
  • Notes on the VAT and margin basis used

What happens on the day

  1. 1

    Planning and quote

    We agree the areas to be counted, the counting method, the valuation basis and the cut-off. You receive a written quote, with timing and team size, before anything is booked.

  2. 2

    Arrival and briefing

    Our team meets your contact, walks the shop and stockroom, and confirms how displays, damaged stock and awkward lines will be recorded.

  3. 3

    Section-by-section counting

    The shop is divided into sections, and each is counted and marked complete before the team moves on, so progress is always clear.

  4. 4

    Rechecks and queries

    Higher-value lines, unusual quantities and items that do not match your product file are rechecked or queried with you before the count is closed.

  5. 5

    Walkthrough and sign-off

    A final walk round with your contact confirms every agreed area has been covered, and the count is signed off.

  6. 6

    Report

    The count, valuation and any variances are issued in the format and timescale agreed at the quote.

Where we provide this service

We carry out retail stocktakers nationwide. It is among the most requested services in these areas:

Frequently Asked Questions

How much does a retail stocktake cost?

It depends mainly on the size of the shop, the number of product lines, the counting method and the time of day. Tell us about the shop and we will give you a written quote before anything is booked.

How long does a retail stocktake take?

A small independent shop may be counted in a few hours; a large store with a busy stockroom can take considerably longer. We give you an estimated duration and team size when we quote.

How often should a shop do a stocktake?

Most independent retailers count at least once a year for their accounts. Shops tracking shrinkage or working on tight margins often count quarterly, and high-value or high-risk lines can be checked more frequently in between.

Do we need to close the shop during the count?

Usually not. Most counts take place before opening, after closing or on a day you are shut. If we need to count while you trade, we work section by section and agree how sales and movements are recorded.

Should our stock be valued at cost or at retail price?

For the accounts, stock is normally valued at cost, or lower if items can no longer be sold for more than they cost. We can count at retail and convert to cost using your cost prices or agreed department margins, and report both figures. Your accountant should confirm the basis to use.

How is VAT handled in the valuation?

Where retail values include VAT, it is usually removed before converting to cost, taking account of standard, reduced and zero-rated goods. We apply the treatment you instruct, but we do not give tax advice, so please confirm the approach with your accountant.

Do you count the stockroom as well as the shop floor?

Yes. The count can include the shop floor, window displays, stockrooms, cellars and off-site storage. We agree every area in advance so nothing is left out.

Do we need a product file?

For a barcode count, yes: it lets each scan match a known product and allows us to report against your codes. For a department-level count it is not needed. We will tell you which fields we need when we quote.

How do you treat damaged, returned or supplier-owned stock?

We agree this before the count. These items can be counted and listed separately, excluded, or valued on a basis you agree with your accountant.

Can you count several of our shops?

Yes, subject to notice and availability. We use the same instructions at each branch so the results are comparable, and provide a report for each shop with a combined summary where agreed.

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Retail counter with EPOS till system during a business handover

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Accounts paperwork prepared for a year end stock valuation

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Stocked shelving inside a convenience store

Convenience Store Stocktakers

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Need a stocktake arranging?

Call us for a no obligation quote, or send through the details of your premises and we will come back to you the same working day.